CopayCare values your business and we thank you for your confidence in choosing our organization as your source of guidance. As our customer, you trust us with your personal information.

We respect that trust and want you to be aware of our commitment to protect the information you share in the course of doing business with us.

• Your rights as they pertain to Your Personal Information.
• You have the right to know why an organization collects, uses or discloses your personal information.
• You have the right to expect an organization to handle your information reasonably and not to use it for any other purpose other than the one to which you consented.
• You have the right to know who in an organization is responsible for protecting your information.
• You have the right to expect an organization to protect your information for unauthorized disclosures.
• You have the right to inspect the information an organization holds about you and ensure it is accurate, complete and current.
• You have the right to destroy your information when requested and when no longer required for the intended purpose.
• You have the right to confidentially and to complain to an organization about how it handles your information and to the Privacy Commissioner of Canada, if need be.

How we Collect, Use and Disclose Your Information:

When you do business with us, we collect information so that we may provide you with guidance that best meets your needs. We assume your consent for our firm to use your information in an appropriate manner.

We may use and disclose this information in order to:

• Communicate with you in a timely and efficient manner.
• Speak with related third parties.
• Act as required or authorized by law.

By engaging with CopayCare you consent and authorize:

• The collection use and disclosure of your personal information between CopayCare and any Physician, Healthcare Provider, Hospital, Clinic, Medically Related Facility, Insurance Company, Government and Third Party: Patient Assistance Program, Administration Company for the sole purpose of seeking drug coverage.
• You consent that CopayCare can contact you and contact other parties on your behalf for the above noted purpose.

What We Will Not Do With Your Information:

We do not sell client information to anyone. Nor do we share client information with organizations outside our relationship with you that would use it to contact you about their own products or services.

We Strive to Protect Your Personal Information.

All employees, associates and suppliers who are granted access to client records understand the need to keep this information protected and confidential. They know they are to use the information only for the purpose intended. This expectation is clearly communicated. We’ve also established physical and system safeguards, along with a proper process, to protect client information from unauthorized access or use.

Your Privacy Choices:

You may withdraw your consent at any time (subject to legal or contractual obligations and on providing us reasonable notice) by contacting our Privacy Officer. Please be aware that withdrawing your consent may prevent us from providing you with requested products or services. We may occasionally use your personal information to advise you of a product or service we believe may be of interest to you or fit your personal circumstances. If you would rather not receive this type of communication, please advise our Privacy Officer.

Privacy Officer: Kristin Partridge

Email: mycare@copaycare.com